We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any returns at email@example.com
Damages and issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and rectify. For the fastest resolution, please include a photograph demonstrating the poor quality of the print or the damaged area of the item. The most optimal pictures are on a flat surface, with the tag and error or displayed. We will use this information to help you with your order, as well as eliminate errors in future printing.
Exceptions / non-returnable items
Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Digital product orders cannot be canceled or refunded once payment has been processed.
Pre-sale /sale orders:
Pre-sale product orders cannot be canceled after the pre-sale period has ended and production has begun.
All sale items are final and not eligible for refund or exchange.
FREE Shipping available in the United States (excluding Hawaii and Alaska):
For orders over $50, shipping and handling areof FREE (except for Heavy Orders as described below).
For orders under $50, there is a flat rate $8.95 shipping & handling charge.
Please be aware that if you order very heavy items, we will charge you the actual cost to ship your package. This allows us to offer FREE shipping for the vast majority of our orders.
DeeTheDoula Maternal & Holistic Wellness Srvc, LLC
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Dee The Doula Maternal & Holistic Wellness Services, LLC is proud to support all families regardless of race, faith, sexuality, gender identity, marital status, age, immigration status, or family configuration.
Serving families in DC | Silver Spring | Takoma Park | Hyattsville | Upper Marlboro | Laurel | Fulton | Savage - Jessup | Bowie | Clinton | Waldorf | Columbia | Ellicott City| Alexandria | Baltimore | Catonsville | Mt. Airy | Maple Lawn | Brandywine | Charles County